Frequently Asked Questions
We offer over 1600 packaging options, ranging from boxes for e-commerce orders, to cosmetic packaging, gift packaging and more!
We are located at Unit 23, Gateway Business Park, Berkley Road, Ndabeni. At our premises we have a walk-in store, showcasing all of our products. It is open to the public!
Absolutely. We pride ourselves on providing packaging to businesses of all sizes, ranging from small start-ups to corporate companies. We’re here for everyone!
Unfortunately not, BUT our packaging are all sold in small denominations of just 10 units. We recommend ordering a pack or two per products to run product stability testing on, prior to purchasing large quantities.
On our online store, we accept YOCO, Ozow & Payfast. Our walk-in store accepts both cash & card purchases.
Absolutely! We offer the below bulk discount per product variable (but we are always open to chat):
350+ units: less 5%
500+ units: less 10%
1000+ units: less 15%
Should you require a quote, please email sales@in-the-box.co.za with the name of the product & your desired quantity.
We offer both collection from our premises (Maitland, Cape Town) and door-to-door delivery across SA! Cape Town deliveries are charged a flat rate fee of R98,90 and the rest of SA R161,00.
3-5 working days, area dependent!
We require all products to be couriered back to us within 30 days of delivery. We will credit or refund for packaging that is received back in saleable condition. Please email sales@in-the-box.co.za for more information & to log a return.
Once your order is despatched, an email notification will be sent with the name of the courier company, tracking number & their contact details.
We do! We offer a one-colour screen print solution on our board packaging. Email sales@in-the-box.co.za to find out more.
Absolutely! Our White & Kraft packaging is produced from recycled board and is bio-degradable. Our PVC packaging, if recycled correctly, is recycled into PVC gutters & pipes! Interesting, right?
Unfortunately our system does not allow for this once an order has been placed.
Phone us on 021 286 0170 or email us on sales@in-the-box.co.za
We do, we’ve been in the game for a while. However, in order to recommend packaging for your products, we need as much information as possible such as style of box, size and colour.
We pride ourselves on high quality, yet cost effective packaging. We believe our innovative products and trend spotting, paired with our customer service & turnaround time, truly sets us apart from our competitors.
Its in the pipeline!
All products will list stock availability. However, should you require more than what is shown on the online store, please reach out to us! sales@in-the-box.co.za
We do indeed! We can custom make a box to fit your product perfectly. Email sales@in-the-box.co.za to find out more.