Square White Box
FAQ's
Should we have stock of your desired products, we can require 2 working days for packing & processing, prior to despatch. This is effective from receipt of payment. Should we need to manufacture stock, please allow for a further 10-12 working days manufacturing time (excluding courier). Please feel free to contact us to query stock levels/current lead times as these fluctuate hourly.HIGH SEASON LEAD TIMES: PLEASE ALLOW 3-5 WORKING DAYS FOR PACKING & PROCESSING PRIOR TO COLLECTION/DESPATCH.
- You are welcome to collect/send a courier company to collect on your behalf from Unit 23, Gateway Park, Berkley Road, Ndabeni. If you choose this option, kindly inform us if a courier will be collecting on your behalf. Your courier company MUST request your order with the use of your order number.
- We charge R86-00 (ex. VAT) door-to-door courier for selected areas in Cape Town.
- We charge a R140-00 (ex. VAT) flat rate door-to-door fee for the rest of South Africa.
- Please allow for 3-5 working days for courier purposes. Outlying areas may incur a longer delivery time.
- In The Box reserves the right to provide a separate courier quote for outlying areas.
On our online store, we accept YOCO, Ozow & Payfast. Our walk-in store accepts both cash & card purchases
Unfortunately not.. But that is the beauty of our online store! Place your order online and have it delivered to your door within days!
Yes we absolutely do! Email us with the product details and your desired quantities and we can provide you with bulk pricing.
Yes we do! Please email us at sales@in-the-box.co.za with all of your requirements so that we can quote you.
All boxes, with the exception of our PVC lid and base boxes come flat packed. They are all easy to build, and we are always happy to send videos of how to fold them if you’re feeling confused!
Unfortunately not. Once payment has been made, we are unable to make any changes or additions to your order. Kindly place a new order through the online store. Applicable courier fees will apply.
